Grievance Redressal

Mangayarkarasi College

OF ARTS AND SCIENCE FOR WOMEN

Paravai, madurai - 625402

Affiliated to Madurai Kamaraj University | Re-accredited with ‘B’ Grade by NAAC Approved by UGC Under Section 2(f) Status| ISO 9001:2015 Certified Institution

Mangayarkarasi COLLEGE OF ARTS AND SCIENCEfor Women

Mangayarkarasi COLLEGE OF ARTS AND SCIENCE for Women

Mangayarkarasi COLLEGE OF ARTS AND SCIENCE
for Women

#D6CBE4

Affiliated to CBSE, Affiliation N0.1931093

GRIEVANCE REDRESSAL CELL

This committee is vested with the authority to settle any type of grievances raised by the students, teachers and non-teaching staff of the college.The students are ought to lodge their grievances to their respective tutors, and they in turn intimate the matter to the committee for necessary action. Students are not encouraged to petition the Principal, directly. They have to avail the avenue provided by the grievance redressal cell and then the Principal, if the grievances are not redressed.

Roles and Responsibilities

To accept written grievances from students and staff related to the system.
To listen record and scrutinize the grievances submitted to team by the staff and students and take necessary steps immediately.
To forward the findings to the management if necessary for further action.
To make a follow – up of these matters at regular intervals till their final disposal.
To maintain strict confidentiality if necessary
The cell will entertain both, written and signed complaints as well as complaints received through e-mails.
The Chairperson gives an overall view regarding the duties of the grievance cell.

Name of the Staff	Position	Designation
Dr.P. Ashok Kumar	Secretary	Chairman
Er.A. Shakti Pranesh	Director	Chairman
Dr.S.Rajeswari	Principal	Convenor
Smt.K.Chendur Priyadharsini	Dean of Academics	Convenor